Legal terms
Terms of Service
These terms govern purchases from the SoulPaws online store, including pricing, payment, order confirmation, and how you can use this site.
Key terms at a glance
Purchases are subject to valid payment authorization and order confirmation. Payments are processed by a compliant third-party gateway, and card data is never stored on SoulPaws servers.
1. Product availability and pricing
Products are offered while stock lasts. Prices are displayed in your local currency using a live or regularly updated exchange-rate source. The currency shown at checkout is the currency you are charged in.
2. Payments and security
We accept major credit and debit cards and common local payment methods through an integrated payment gateway. Card details are handled directly by the gateway and do not touch our servers.
3. Order confirmation and tracking
After payment is authorized, an order confirmation email is sent to you. Fulfillment updates and tracking information are shared by automated email, and a basic order-tracking page is available on the site.
4. Shipping
Shipping options, estimated delivery times, and flat rates or free-shipping thresholds vary by region and are described in our Shipping Policy.
5. Intellectual property
All site content, product photography, and the SoulPaws name and designs are owned by [Company Name] or its licensors and may not be reproduced without written permission.