How SoulPaws handles your information

We collect only what we need to fulfill your order and show prices in your local currency. Cookie choices stay in your hands, and payment card details are handled by our payment processor, never by our servers.

You can request access, correction, or deletion of your personal data at any time by contacting [Contact Email].

We collect your name, shipping and billing address, email address, order history, and approximate location. Location is detected from your IP address to suggest a region and currency; you can override it in the header.

Your details are used solely to fulfill orders, send order confirmation and tracking emails, calculate shipping and taxes, and display regional currency pricing. We do not sell personal data.

Card payments are processed by a third-party payment gateway. Card data is sent directly to that provider and does not touch our servers.

We use essential cookies to run the cart and checkout. With your consent, we may use analytics cookies to understand how the store is used. A consent banner lets you accept, reject, or adjust optional cookies at any time.

Depending on your location, including under GDPR, you may access, correct, port, or delete your data, object to certain processing, and withdraw consent. Contact [Contact Email] to exercise these rights.

We keep order records for as long as required by tax and accounting law and then delete or anonymize them. We apply reasonable technical and organizational safeguards to protect your information.